This Privacy Notice explains how HotelMap collects and uses personal data when you visit our website or contact us about our services.
This notice does not apply to event hotel bookings. For booking-related processing, please see the HotelMap Booking Platform Privacy Notice.
1. Who We Are
HotelMap.com Limited (UK company number 08571751) is the data controller for personal data collected via this website.
Registered with the UK Information Commissioner's Office (ICO), registration number ZA203467.
Contact: privacy@HotelMap.com
2. What Information We Collect
Technical Information
- IP address
- Device and browser type
- Website usage data (pages visited, interactions)
- Cookie data (subject to your preferences)
Business Enquiries
If you contact us regarding our services (e.g. as an event organiser):
- Name
- Email address
- Company
- Enquiry details
We do not collect payment or booking data via this corporate website.
3. Lawful Basis for Processing
We rely on:
- Legitimate interests – to operate, secure and improve our website.
- Pre-contractual steps – where you enquire about our services.
- Consent – for non-essential cookies or marketing communications (where applicable).
- Legal obligation – where required by law.
4. How We Use Your Information
We use your data to:
- Operate and secure our website
- Respond to business enquiries
- Improve website functionality and performance
- Prevent fraud and misuse
- Comply with legal obligations
5. Sharing Your Information
We may share data with:
- IT and hosting providers
- Analytics providers
- Marketing and CRM platforms
- Professional advisers
- Authorities where legally required
We do not sell personal data.
6. International Data Transfers
Our primary hosting infrastructure is located within the EU/EEA. Where personal data is accessed or processed outside the UK/EEA, we ensure appropriate safeguards are in place, such as:
- UK International Data Transfer Addendum
- Standard Contractual Clauses
- Adequacy decisions
7. Data Retention
We retain:
- Enquiry data: up to 36 months
- Technical analytics data: up to 36 months
- Legal records: as required by law
8. Your Rights
Under UK and EU data protection law, you have the right to:
- Access your data
- Correct inaccurate data
- Request deletion
- Object to processing based on legitimate interests
- Withdraw consent (where applicable)
- Lodge a complaint with the ICO
If you are located outside the UK/EU, you may have additional rights under your local laws.
Contact: privacy@HotelMap.com
If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO:
Information Commissioner’s Office
Website: https://www.ico.org.uk/make-a-complaint
9. Third Party Links
Links to third party websites may appear on this website. HotelMap accepts no responsibility for the availability, suitability, reliability or content of such third party websites.
10. Cookies
For details about our use of cookies, please see our Cookie Policy.
11. Changes to This Notice
We may update this notice to reflect legal, regulatory or operational changes.
12. Hotel Booking Privacy
For information about how we handle personal data in connection with hotel bookings, please see the HotelMap Booking Platform Privacy Notice.